Insource/Outsource Advisory

Re-engineering the delivery of non-core business processes to achieve the anticipated value, results and ROI – in either an outsourced or insourced (internal transformation and/or shared services) environment – is not a task for the novice or the faint-hearted. The complexity of internal transformation and outsourcing initiatives demands exacting attention be paid to every aspect – people, process, technology, internal objectives/barriers, change management, risks, financial investment/return, legal issues, public relations implications, etc.

Our advisors have led over 700 internal transformation, shared services or outsourcing projects. This industry leading team of experts is supported by robust methodologies and tools that help clients design service delivery strategies to execute the critical components of any transformation project. We help our clients avoid a “deal making” mentality and instead focus on durable and sustainable value. Very often, clients that evaluate outsourcing, opt for a blended service delivery model – or one that includes some blend of insourcing and outsourcing, and the EquaTerra model effectively supports this blended approach.

EquaTerra delivers the right balance of strategy and discipline to help clients focus, manage risks and achieve outcomes. Our process is designed to move quickly, yet provide sufficient time to make business-critical decisions.

For additional information about EquaTerra's Insource / Outsource Advisory Services, please contact Ron Walker.


For Public Sector Clients

EquaTerra’s Public Sector practice focuses on helping public entities become more efficient in their important and not mission-critical processes.  Our team of experts is independent, objective and free of any conflicts of interest.  For more information about EquaTerra’s Insource/Outsource Advisory services for Public Sector clients, please contact Glenn Davidson, Managing Director, Public Sector.

Click here to learn more about transforming business support functions so you can focus on the needs of your constituents.

 
The EquaTerra Business Process Improvement (BPI) Network provides articles, exclusive research, webcasts, events and service provider listings to executives in all phases of business transformation.



Are you evaluating shared services or outsourcing as options for business process transformation?  Are you confused about global sourcing alternatives?  Speak to an EquaTerra Advisor today!
Click here to contact an Advisor by email, or dial +1 713-669-9292 to reach Lee Ann Moore, VP of Market Development.
This quarterly survey provides feedback from the “front lines” of Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) industries.  Click here to review current findings.

 

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