Summary: Large organizations that are moving toward outsourcing commonly underemphasize the roles that IT and the IT department will play in that effort. This EquaTerra report highlights the importance of calculating how IT can maximize the benefits of the outsourcing relationship, regardless if the process being outsourced is outside the IT organization.
Are you evaluating shared services or outsourcing as options for business process transformation? Are you confused about global sourcing alternatives? Speak to an EquaTerra Advisor today! Click here to contact an Advisor by email, or dial +1 713-669-9292 to reach Lee Ann Moore, VP of Market Development.
This quarterly survey provides feedback from the “front lines” of Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) industries. Click here to review current findings.
