EquaTerra - BPIN Podcasts

EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 3Q08

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Part 1: Market Demand

Part 2: Discussion with EquaTerra CEO Mark Toon on the Impact of Outsourcing on the Economy

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"Recruitment Process Outsourcing (RPO): What You Need to Know About This
Emerging Industry", interview with Cindy Cardwell, Senior Advisor,
EquaTerra

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EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 2Q08

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Part 1: Market Demand

Part 2: The Business Case and Governance

Part 3: Globalization

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The Benefits and Challenges of Globalization

This is an audio companion series to “The Benefits and Challenges of Globalization” report, the results of a research study conducted by the Economist Intelligence Unit on behalf of EquaTerra and World 50. The report examines corporate attitudes to the risks and opportunities presented by global competition and the challenges that come with expanding one’s global footprint. In segment one, Stan Lepeak, EquaTerra managing director of research, introduces the study. In segments two and three, EquaTerra CEO Mark Toon and Managing Director for Europe Phil Morris share their perspectives on the two sides of globalization—it’s challenges and its opportunities.

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Part 1: Benefits and Challenges of Globalization: Overview of Research Results

Part 2: The Challenges of Globalization

Part 3: New Opportunities Created by Globalization

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EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 1Q08

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Part 1: Market Demand

Part 2: Service Provider Capacity

Part 3: HR Transformation, Next Generation Outsourcing

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	Outsourcing's Role in Making HR Strategic
	The Role & Value of Regular IT Assessment

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EquaTerra and SAP on HRO 2.0

This series presents the concept of HRO 2.0 – a new approach to Human Resources Outsouricng (HRO) aimed at achieving a better, more sustainable and replicable service delivery model. Each podcast combines the market insights of leading HRO expert Lowell Williams, Executive Director Global HR Sourcing at EquaTerra, and Dr. Christian Baader, Vice President of BPO at SAP.

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Part 1: BPO Fundamentals, Technology Implications, and Past Wrongs Driving Need for HRO 2.0

Part 2: Providers’ Ability to Support, How Economies of Scale Apply to Specific HR Processes

Part 3: Challenges of Multi-Country Projects, Framework for Defining Critical Needs, Benefits of Collaboration Between Providers

Part 4: SAP’s Experience in Rewiring Its Business to BPO. Lessons Learned and Recommendations to Help the Industry Achieve HRO 2.0

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EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 4Q07

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Part 1: Intro & Market Demand

Part 2: Service Provider Capacity & Market Trends

Slides for Part 1 Podcast

Slides for Part 2 Podcast

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EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 3Q07

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Part 1: Intro & Market Demand

Part 2: Emerging Svcs, Industry Demand, Globalization

Part 3: Service Provider Capacity, Scope and Contract Value, Pricing

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Are you evaluating shared services or outsourcing as options for business process transformation? Are you confused about global sourcing alternatives? Speak to an EquaTerra Advisor today!
Click here to contact an Advisor by email, or dial +1 713-669-9292 to reach Lee Ann Moore, VP of Market Development.

This quarterly survey provides feedback from the “front lines” of Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) industries. Click here to review current findings.