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Value Assurance Through Expert Contracting
Thomas has led dozens of major outsourcing transactions across multiple disciplines. As a member of EquaTerra’s senior leadership, he is responsible for:
- maintaining currency of best practices in the company’s outsourcing transaction methodology
- assuring quality in individual transactions for outsourced services
- managing EquaTerra’s specialized negotiators
- delivering expertise in the negotiation and restructuring of engagements for outsourced services
- remediating and restructuring troubled custom system development and integration projects
Thomas has structured global and regional outsourcing relationships for U.S. and European companies to serve operations in more than 70 countries. His expertise in contract mechanics and terms spans IT infrastructure, application development and maintenance, business processes for human resources, finance and accounting, call centers and supply chain, and extends to various industry-specific functions, such as healthcare claims processing and pharmaceutical clinical trial data management.
Away from the office, Thomas enjoys spending time with his daughter and wife, and their horses, and spending time outdoors, preferably with a fly rod in hand.
Beyond the Bio
Thomas adheres to a philosophy that applies interest-based negotiations and demands specificity in operational commitments to the structuring of complex long-term service relationships. For success in relationships, each party must acknowledge the other party’s business case. Avoid false wins or learn to love your mop.
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Specific Expertise
Outsourced services and IT systems development
Value assurance in transactions for long-term, complex service relationships
Value reclamation by restructuring troubled service relationships and projects
Contact Info
thomaslhall@kpmg.com
Key Credentials
- Negotiated dozens of major transactions for ITO and BPO services for both buyers and providers
- Served as general counsel for ActionSystems Inc., a global CRM software systems and consulting services company
- Was managing counsel for the commercial business division of Affiliated Computer Services, Inc., a global provider of IT and BPO services
- Was in private legal practice for corporate, commercial and intellectual property matters and transactions
- Earned his JD from The University of Texas School of Law, his MBA from the McCombs School of Business at The University of Texas and his BS in economics from Illinois State University
Viewpoints
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