Transforming business and information technology (IT) processes requires expert advisory support to help build a blueprint for future success. Our solution architects have the expertise to help you achieve your objective – whether this is a contracted outsourcing relationship, a roadmap for internal change or a finalized shared services solution design and launch plan, covering:

• People 
• Process
• Technology 
• Internal objectives and barriers
• Change management 
• Risks 
• Financial investment, structures and return
• Legal issues
• Contract negotiation
• Governance 
• Organizational design 
• Public relations

We help you achieve successful outcomes using our expertise and insights gained from having led thousands of process transformation, shared services and outsourcing projects. Our experts can quickly become an extension of your team to help design the solution, which may involve provider selection, shared services design or process transformation roadmaps.

Customized Support
Our clients' support needs vary greatly, so we have developed three primary approaches that can easily be tailored to your specific needs, and are designed to help us work together to more accurately define the level of support you need: Full Service (in-depth team support for more complex projects), Guide (a lighter support model, depending on the complexity and scope of the project), and Lean (based on templates and workshops, typically for single process projects – the lightest level of EquaTerra support).

Finally, we’ll work with you to develop a detailed implementation plan. The plan outlines responsibilities, timelines and resource requirements for your team, to deliver a successful implementation.