| 01/09/12Bundling: Outsourcing Multiple Business FunctionsCould bundling be a sensible strategy for your organisation? Whether services will be performed by third party service providers or a shared services centre, you should know the bundling options for your processes and the pros and cons of each potential arrangement. |
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| 05/13/11A CFO’s Guide to Cost Saving Opportunities in ProcurementAt a time when CFOs are taking ever greater responsibility for their procurement functions, it is vital to be aware of the related challenges and opportunities. After all, cost saving targets are such that there is little room for experimentation. Here, EquaTerra presents CFOs with a step-by-step guide to realising the huge potential that procurement transformation can offer. This should be of particular value to organisations lacking the size to sustain a dedicated chief procurement officer (CPO) and who are seeking an alternative to staff reductions as a means to achieving savings. |
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| 09/13/10Sustain Competitive Advantage by Rethinking Your Business Services ModelsAs the global economy strengthens, will companies lose focus on cost competitiveness, relaxing cost control policies and hiring back staff into old models? Or will they instead fundamentally shift their business models to take advantage of the robust offerings of the market place? Those who do the latter will truly have competitive differentiation. |
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| 03/04/10Ten Steps for Improving Your Shared Services Brand Should you revitalize your internal brand for shared services? Are you trying to move beyond transactional processing? Here are 10 things you can do right now to improve the value proposition for your shared services center. |
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| 12/15/09What's Hot and What's Not in 2010From Talent Retention to the Latest Outsourcing Destinations and Social Media for Business: In 2009, EquaTerra's advisors helped leading organizations around the world achieve significant cost savings and process improvement. Insights gained through these client engagements combined with information from EquaTerra's research team have been used to create predictions for 2010. |
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08/01/08It's a Question of Balance - How Professional Advisors can Add Value to the ProcessThis EquaTerra Position explores the need for sourcing advisors and the role they can play in ensuring your strategic decisions are based on a balanced perspective. Every sustainable sourcing strategy is a question of balance. It's rare that a business will outsource every part of an existing internal process - much may go, but some things will almost certainly stay. That begs three major questions:
1. What should stay and what should go?
2. When bits need to go, where should they go to?
3. How should you manage those bits after they've gone? |
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| 07/30/08Leading the Outsourcing Agenda: A Procurement OpportunityIn today's business environment, almost all organisations now consider outsourcing as a key management tool in delivering against ever more challenging business objectives. The Procurement function can have a major role to play in defining and implementing the outsourcing agenda, yet in many instances, it is not seen as a key contributor to the process. |
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| 07/01/06EquaTerra Perspective: Measuring and Managing Outsourcing Satisfaction and Success -- an Executive SummaryA key challenge for any organization undertaking ITO or BPO is to ensure the goals of these efforts are actually achieved. These goals, often a combination of cost reduction and process improvement, are generally called out in contractual arrangements or service level agreements (SLAs) between buyers and service providers. Organizations often find it challenging to capture these goals in a legal contract, and an increase in performance-related – and subjective – goals from outsourcing, such as the ability to shift focus to more strategic activities, makes it more difficult to measure success against these goals. |
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