| 01/26/124Q11 KPMG Sourcing Advisory Global Pulse SurveyThis edition of the Pulse survey reflects global business and IT service market activity during 4Q11(October through December 2011) as well as projections and predctions for 2012. A link to the webcast recording is included. |
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| 01/09/12Bundling: Outsourcing Multiple Business FunctionsCould bundling be a sensible strategy for your organisation? Whether services will be performed by third party service providers or a shared services centre, you should know the bundling options for your processes and the pros and cons of each potential arrangement. |
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| 11/29/11IT Outsourcing: The Next GenerationIn today's IT environment, negotiating next-generation contracts is not about squeezing the lowest price from your service provider. It’s about improving operations, mitigating risk, keeping your options open and staying current with the IT market. Read this paper for the top five things to look for in contract renewals. |
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| 11/16/11Cloud 2011 KPMG Global Pulse Survey This first edition of the cloud Pulse survey reflects cloud service market activity during the first three quarters of 2011 as well as projections for the balance of 2011 and into 2012. A link to the webcast recording is included. |
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| 11/02/11Clarity in the Cloud KPMG International and Forbes Insight conducted a global survey on cloud adoption in 2011. The survey was conducted among more than 900 individuals from 15 countries worldwide. Respondents were from both the client community of end-users, with input from both IT directors and executive management in companies with more than US$200m in revenues, and cloud vendors. While the cloud continues to have many definitions, the report highlights where it is going, where the transformative impacts lie, and also underscores that this seemingly simple and flexible solution can create complexity if not managed properly. |
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| 08/18/11Nordic Region Service Provider Performance and Satisfaction: 2011The 2011 Nordic study investigates over 710 outsourcing contracts held by over 300 of the top ICT spending organisations in the region (Denmark, Finland, Sweden and Norway). The total annual value of the contracts included in this study is over €4 billion, accounting for more than three quarters of the total Nordic IT outsourcing market in terms of annual contract value. All commercial sectors are represented in the study, as is the public sector, including both central and local government organisations. |
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| 07/19/11KPMG: 2011 Mobile Payments OutlookThe use of mobile phones as a payment alternative to cash, checks or credit cards looks set to increase significantly. In order to assess the mobile payments market, KPMG conducted a global online survey of 970 companies between the period of September 2010 and February 2011.This paper identifies adoption barriers and opportunities, and provides insight into the forces shaping the mobile payments market. |
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| 07/15/11Unlocking the Benefits of Transforming Application SupportApplication support can become more efficient and better able to meet changing business needs. But there are common pitfalls and challenges to negotiate and critical success factors on the journey from strategic vision to reality. Here, insights from firsthand advisor experience are presented to highlight how best to unlock the benefits of transforming application support, including building a successful sourcing strategy. |
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| 06/30/11Belux Service Provider Performance and Satisfaction Study: 2011The 2011 BeLux study investigates over 450 outsourcing contracts held by over 190 of the top ICT spending organisations in the region. The total annual value of the contracts included in this study is over �1.5 billion, accounting for more than 80 percent of the total BeLux outsourcing market in terms of annual contract value. All commercial sectors are represented in the study, as is the public sector, including both central and local government organisations. |
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| 06/24/11Dutch Strategic Outsourcing Study 2011The 2011 Dutch study investigates over 500 outsourcing contracts held by over 170 of the top ICT spending organisations in the region. The total annual value of the contracts included in this study is over €4 billion, accounting for more than four-fifths of the total Dutch IT outsourcing market in terms of annual contract value. All commercial sectors are represented in the study, as is the public sector, including both central and local government organisations |
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| 06/07/11ERP and the Public Sector: Useful Implementation Insights from Peers That Have Been There, Done ThatMention Enterprise Resource Planning (ERP) and even the most capable managers can get anxious. Implementing an ERP solution is the largest, most complex technology effort most public sector organizations will ever attempt. It will disrupt the status quo and change the way the organization conducts most of its core business processes. Plus, ERP projects are notorious for frequent extensions in timeline and sizable budget overruns. Why then are so many public sector organizations currently evaluating ERP options? |
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Research