|Podcast: Outsourcing in the Pharmaceutical Industry |
GlaxoSmithKline's HR Outsourcing Story
Now fully transitioned to outsourced HR payroll, benefits, and call center services for their US and UK employees, GlaxoSmithKline (GSK) looks back at the process of outsourcing -- from making the initial decision to change management and governance.
Recorded: July 2009
Features: Vicki Phelan, EquaTerra Pharmaceutical Managing Director, and
Elaine Davis, Vice President of Human Resources, GlaxoSmithKline
Duration: approximately 24 minutes
Click here to listen to the podcast now.
- Reasons to outsource
- Benefits gained from outsourcing
- Lessons learned
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