Case Studies: Human Resources  Case Studies RSS Feed Page 1 2 03/09/12Dutch Energy Company Has the Power to Realize the Benefits of Outsourcing the Delivery of HR ServicesEquaTerra supported the transition of part of the human resources (HR) function’s activities to an external service provider which was contracted to provide personnel and salary administration work for the three new businesses. 07/13/11Global Chemical Manufacturer Huntsman Uses a Software as a Service Solution to Deliver an Improved Global HR Management Information SystemCreating global Human Resources (HR) management reports was an inefficient process for Huntsman, producing data that was quickly outdated. EquaTerra was engaged to support the selection of a new global HR management information system -- a Software as a Service (SaaS) model to meet Huntsman's global HR system needs through a cost effective, best in class solution. The goal for the new system was to support better decision making to allow the business to optimise its performance and profitability. 01/17/11EquaTerra Helps Ensure the Health and Welfare of a Global Manufacturing and Services Firm's Employees Through Benefits RFP SupportNearing the end of its 10-year contract term with a health and welfare benefits administration outsourcing provider, a global, diversified manufacturing and services company was dissatisfied with the supporting technology and levels of service center support. EquaTerra helped by providing expert guidance throughout the RFP (request for proposal) process, and advisory services during the evaluation and selection process, enabling the client to select a new, best-fit provider to support and manage its benefits programs for its employees. 03/22/10TV Organisation Broadcasts F&A Outsourcing and Internal Transformation BenefitsFaced with falling advertising revenues, this organisation engaged EquaTerra to investigate opportunities to create value from outsourcing and transforming elements of its back and front office support functions. Ultimately, Finance and Accounting tasks were outsourced, while Human Resource and Procurement tasks underwent internal transformation. 09/29/09Alaska Dept of Administration, Personnel and Labor RelationsAs recommended by the Executive Working Group on Recruitment and Retention established under Administrative Order 237, EquaTerra, Inc. is conducting a comprehensive study of the statewide human resources structure. The study will identify efficiencies/deficiencies in the current structure and recommend changes to maximize efficiencies and improve the quality of services provided within existing staffing levels. 07/17/09EquaTerra Supports a HR Transformation Strategy for a UK Central Government DepartmentTo support this government department’s Human Resources (HR) transformation project, EquaTerra undertook an options analysis study. EquaTerra also formulated the business case to allow management to consider how various sourcing models could operate. Alternative models including a captive shared services model, outsourcing of HR and purchasing services directly from another department were also investigated. 03/11/09E.W. Scripps Blazes Path that Leads to Most Comprehensive Mid-Market HR Outsourcing Deal of Its KindIn an effort to improve its back office HR operations and gain access to new HR tools and capabilities, E.W. Scripps made a strong internal business case for outsourcing. To help it strategically navigate the outsourcing process, Scripps engaged EquaTerra to advise it throughout the entire sourcing process, from RFP and service provider selection to contract negotiations and governance. Scripps’ five-year outsourcing contract is considered the most comprehensive HRO deal for a mid-market company – and has helped to blaze a trail for other companies of this size to pursue outsourcing as a means to become more strategic though streamlined processes and broader access to new capabilities. 12/22/08PSEG Services Corporation Shared Services DiagnosticPSEG's Services Corporation (SC) provides multifunctional support to the PSEG operating companies. Though successful and mature, SC was looking for significant improvement opportunities. EquaTerra provided the analytical framework, insight and experience to help PSEG identify desired savings and develop a roadmap for transformation. EquaTerra’s Shared Services Diagnostic was integral to the engagement, and helped uncover hidden value opportunity in SC’s shared services offerings. 12/01/08International Paper: HRO Contract Benchmarking DiagnosticInternational Paper was an early adopter in the Human Resource Outsourcing (HRO) space signing a contract in 2001. Seven years into the contract, with a year and a half to go before contract expiration date, International Paper demonstrated their forward looking focus by conducting a Benchmarking Diagnostic of their current contract in preparation for the upcoming decisions around renewal or contract change. 08/29/08EquaTerra Helps Leading Pharmaceutical Company Outsource Its HR Organization and Significantly Cut CostsA leading pharmaceutical company was looking to take its Human Resources Management System (HRMS) to the next level. The company called on EquaTerra to lead management through the Human Resources outsourcing (HRO) maze. This relationship resulted in the development of a strategic plan, the selection of an outsourcing service provider, and in the end, significant projected savings for the company. 07/31/08Fortune 100 Company Creates 'Outsourcing Center of Excellence' to Align its Outsourcing Efforts Company-WideThis Fortune 100 company's procurement organization needed a better grasp of its outsourcing provider services to better leverage cross-business outsourcing deals. To do this, the procurement organization turned to EquaTerra to help it create a framework for managing outsourcing provider services and develop stronger governance oversight. After a data gathering and analysis effort, EquaTerra recommended the creation of an Outsourcing Center of Excellence (CoE), which would serve as the primary, central resource to the company�s lines of business and corporate functions and would be responsible for researching, evaluating, contracting, implementing and managing outsourcing deals. The company expects to realize signifi cant cost-savings, improve service delivery, and facilitate access to greater capabilities company-wide as the CoE becomes an integral part of its business and culture. 07/29/08EquaTerra Helps Leading Consumer Packaged Goods Supplier Discover the Beauty of Global HR OutsourcingThis case study examines how a major consumer packaged goods supplier turned to outsourcing as a means to achieve a globally strategic HR Organization. With EquaTerra’s help, the company was able to conduct a thorough assessment of whether it should “build” or “buy” a global HRIT system, navigate the service provider selection process, and negotiate a win-win contract for all parties. In the end, this company was able to achieve significant cost benefits and service level improvements – much of which previously was unattainable without EquaTerra’s objective evaluation and strategic recommendations. Page 1 2