| 10/30/08Global Bank Responds to Opportunities Resulting from DeregulationThis global leader in banking wanted greater involvement in the recently deregulated Chinese banking industry. By building a hub in China and partnering with an organisation that would manage it appropriately, it felt it could provide new services to Chinese customers, such as loans and credit cards, which it had not been able to offer prior to deregulation. It also wanted to cut costs while still providing first-class customer service. With EquaTerra on board as an advisor, the bank was able to pinpoint an appropriate location for their hub in China and select a service provider partner that met its exacting qualifications. |
|
| 07/29/08Leading European Bank Turns to Outsourcing to Manage Procurement WoesA large European bank had been following an aggressive acquisition strategy and found itself with a disjointed and manual intensive procurement system. The Bank worked with EquaTerra to determine that a sourcing strategy could help it eliminate system disconnects and automate archaic procurement processes. EquaTerra provided end-to-end guidance of the sourcing initiative all the way from service provider selection to governance. To date, the Bank has not only experienced documented cost savings, but also it boasts a more strategic and well-oiled procurement machine. |
|
| 07/29/08Leading Insurance Company's IT Transformation Brings Huge PayoffBecause of an aggressive acquisition strategy, a rapidly growing global insurance company�s share price was dropping and company executives began to question the cost-effectiveness of the organization�s North American IT infrastructure. EquaTerra helped the company assess its current situation and make strategic changes that would reduce the company�s ongoing infrastructure support costs by more than $52 million annually for the next five years. |
|
| 06/30/08Major European Bank Adopts IT Offshoring for the First TimeSince its beginnings in the 1990s this major banking organisation has grown rapidly and developed a broad range of banking services for private individuals, small and medium sized businesses and institutional clients. Currently, the bank has 5.5 million customers and is active in asset management, insurance, investor services and capital markets. Although interested in improving services and reducing expenses through IT offshoring, the bank was unfamiliar with global sourcing operations. Management called on EquaTerra to assist with the service provider selection process. |
|
| 06/30/08Major Financial Services Company Investigates IT OutsourcingA leading financial services company based in Brussels, Belgium, wanted to explore the option of offshoring a portion of its IT function. Determined to avoid any mistakes in the process, the company turned to EquaTerra for professional guidance. The result was a plan for the optimum offshoring solution. |
|
| 02/28/08Erste Bank Implements Procurement Sourcing Strategy to Support Expansive Continental GrowthWith rapid expansion throughout Europe, Erste Bank wanted to strategically revamp its procurement function. After careful evaluation and consideration from EquaTerra advisors, the bank's procurement function will now be served by both an internal shared services centre and an outsourced partnership. EquaTerra helped Erste Bank enter into a 10-year contract with a global service provider and assisted bank officials in designing an effective governance structure for the new service provider relationship. |
|
| 11/30/07EquaTerra Advises Standard Chartered Bank on Scope ExpansionThis case study examines how Standard Chartered Bank enlisted EquaTerra to help it evaluate options for realising more business value for its IT spend and greater savings on its IT infrastructure cost base. With EquaTerra’s help the company was able to objectively re-evaluate its options with its expanded needs in mind. The bank extended its contract with a provider who would offer greater commercial flexibility and transparency, enhance the savings delivered to the business, and emphasise an increased focus on service quality and reliability. |
|
| 11/30/07Major Nordic Bank Optimises Procurement and Accounts Payable ProcessesA major Nordic bank that grew quickly through a myriad of acquisitions discovered that its complicated accounts payable and procurement processes were costing it money. Furthermore, the Bank needed to implement new technology. EquaTerra advisors showed the Bank how it could outsource to improve efficiency across all areas of its operations, including the back office. Through its assessment, EquaTerra identified methods to make group demand and expenditure more transparent. EquaTerra helped to identify and engage the right partner, delivering an ASP Procurement System � including electronic catalogues, a procurement workflow, order and invoice matching tools � with an integrated outsourced accounts payable service. As a result, the Bank was able to reduce its costs, as well as harmonise its processes and suppliers across four countries. The Bank maintains its dominant position in the Scandinavian market. |
|
| 11/30/07Statewide Health Insurance Provider Undertakes IT and Business Process Outsourcing EffortsThe statewide licensee of a national health insurance provider was seeking opportunities for cost savings and improved service delivery. EquaTerra was retained to assess the situation and develop a post-governance plan for the newly outsourced functions. Not only did the company meet its goals but, working with EquaTerra, the provider implemented numerous improvements that will help it achieve a stronger, more competitive position in the marketplace. |
|
Case Studies