Articles: Developing Strategies  Articles RSS Feed Page 1 2 3 4 5 6 7 8 9 10 ... 01/11/12Public Sector Outsourcing and the New NormalToday’s interest in government outsourcing is still based on cost savings, but the ambitions are far broader. Governments around the world are now considering outsourcing as a means to a completely new way of delivering services in a highly cost-effective manner. 01/09/127 Signs You've Outsourced Too Much to IT Service Providers Smart IT leaders understand that successful outsourcing requires a balance of internal and external skills. Check this list for what may indicate excessive outsourcing. 10/28/11The Allure of Having Services Near as Shared Services Undergoes Major ShiftsThe value proposition and success metrics for shared services operations are changing. Leading organizations today seek measureable business value from shared services—above and beyond driving costs down via consolidation, automation, and labor arbitrage. 08/24/11Wary Customers Turning to Shared ServicesIn its 2Q11 Sourcing Advisory Pulse Survey, management consultancy KPMG found that demand is increasing for the use of shared services in outsourcing deals to drive internal process improvement. The drive to shared services means customers must use new metrics to measure vendors, and vendors must be more careful in choosing engagement. 06/05/11Unlocking New Value in Global Business ServicesCFOs are pursuing advanced operating models and integrating internal service centers, third-party resources, cloud technologies and highly skilled services into a cross-functional portfolio of services that not only reduces costs but simplifies access, improves agility and drives new value. This "extended global enterprise" model reflects a new level of maturity in global business services. 03/29/11Use Outsourcing, Shared Services as a Strategic AdvantageCompanies looking to realize deeper, sustainable benefits from these business models should consider adopting a new approach that considers the organization holistically. 03/22/11Switching Outsourcing Providers: 10 TipsIT leaders are doing as much re-sourcing -- bringing work back in-house or transferring it to a new provicer -- as they are signing new outsourcing deals. But "recompeting"an IT services deal isn't simple. Consider these tips before switching outsourcing providers. 02/17/11Outsourcing Buyers Are Ready for ChangeIn EquaTerra's 4Q2010 Pulse survey, respondents ranked how legitimately “hot” (defined as truly having a business impact on buyer organizations) they felt a predefined list of market trends will be in 2011, with a rank of one representing cold or little market impact and five representing hot or having a major market impact. 02/08/11Events in Egypt: A Not-so-subtle Reminder on the Importance of Actively Managing Geopolitical Risk in Global SourcingIt is not just mega-events or perils that can compromise global sourcing success. More mundane problems associated with client or provider financial problems (think Satyam), corporate espionage, cyber crime and routine IP theft are all dangers against which all participants in the global services market must prepare for and guard against. 11/30/10Are You Being Served? New Rules for the Services OrganizationService organizations are being asked to rethink their models to consolidate and standardize delivery; balance internal, external, and virtual capabilities; and manage services like a portfolio. Page 1 2 3 4 5 6 7 8 9 10 ...