Articles: Designing Solutions  Articles RSS Feed 04/27/11Some Good Reasons to Think Holistically about Global SourcingOrganizations are looking to define a sourcing agenda that incorporates an optimal global services delivery mix to meet current needs and to evolve this model over time in response to changing organizational needs, economic conditions, and service provider and delivery location capabilities. 03/29/11Use Outsourcing, Shared Services as a Strategic AdvantageCompanies looking to realize deeper, sustainable benefits from these business models should consider adopting a new approach that considers the organization holistically. 09/15/10Beware the HR Data ThievesWe now have extremely sensitive data housed in systems that can be accessed from hundreds of points around the globe. Are all those access points secure? 07/21/10Changing Deal Terms and Risks Define the Procurement Outsourcing MarketProcurement Outsourcing deal pipelines have shown a healthy upward graph since 2000, as buyers are much more accepting of outsourcing as a solution and are becoming more sophisticated in deal developments. Processes have also improved and transformed during this period. 06/30/10From Transactional to Exceptional: A Guide to Shared Services SuccessEquaTerra has teamed with Shares Services & Outsourcing Network (SSON) to create a three part series to offer shared services solutions. 05/25/10Analysis: The Pitfalls of Procurement OutsourcingThe inevitable growth in procurement outsourcing leads to the question of where exactly firms are making the mistakes which can undermine the potential for value. 05/05/10Business Responds to Recession by Tying Outsourcing Agreements to OutcomesWhether it be by measurable cost-cutting targets, a pay-per-transaction model, or a specific transformation goal, outsourcing buyers are using outcomes as a way to have service providers share in the pain or share in the gain. 04/09/10Procurement Outsourcing Is Maturing but Getting RiskierDeal terms are slowly becoming mature but risks stemming from internal readiness to comply with new policies and inconsistency in measurement of benefits are yet to be tackled. 03/25/10Columbia SC City Council Advised on How To Save Millions In The Next YearEquaTerra prepared 42 improvement initiatives that could save the South Carolina city close to $12-million in the next fiscal year. The improvements and changes, according to the report, would cost the city more than $2-million. 02/02/10Rewiring HIringThis article was formerly titled Analysis: Viewpoint Flirting With Disaster. Overwhelmed and understaffed, some US Federal Government HR shops might be tempted to simply automate existing processes. But devising a real solution actually could be easier and much more rewarding. EquaTerra's Managing Director, Public Sector Advisory (Americas) Glenn Davidson offers some simple suggestions. 12/01/09Mainframe Consolidation Saves Cash for Pennsylvania GovernmentPennsylvania officials plan to increasingly rely on virtualization technology to make better use of space and rein in energy costs. 08/04/09DTE Energy: Meeting Critical GoalsEquaTerra helped DTE Energy fine tune the business case for outsourcing, define the scope of service the resource should offer and establish the mechanics for resource selection. 04/13/09Midmarket HRO: Firms Interested but CautiousThe recession seems to have whetted the midmarket’s appetite for HR outsourcing and the cost savings it can bring. 12/03/08Smart Sourcing: Transforming Big Pharma’s IT OrganizationsOutsourcing, out-tasking, off-shoring . . . even Big Pharma has been forced to seek alternative service delivery models which promise greater flexibility and lower operating costs. How can jobs outsourced to consultants or exported abroad improve your chances of promotion or actually be good for your career? The three panelists, LaVerne Council, Corporate VP & CIO of J&J, Mary LeBlanc, VP and CIO of Novartis Pharmaceuticals Corp., and Vicki Phelan, Life Science Practice Leader of Equa Terra, spoke at Novartis (host of HBA Metro’s IT Affinity Group event) which was moderated by Tammy Warner, Novartis Consumer Health. Based on their experience and their informed judgment on what lies ahead in outsourcing IT, they believe employees make the difference as organizations prepare for the transformation. 07/01/08The Case for TransformationBeyond the hype about transformation there's some real work being delivered that makes the case for business transformation outsourcing. 03/01/08Put IT at Center of BPO Efforts 10/29/06Is an HRO Strategy Sustainable for European Organizations? 08/01/06Why Don’t They Understand Me? (Clear Communication in HRO)