Pulse Survey Results Click here to learn more about the Pulse survey program or on a title below for the reports. RSS Feed The EquaTerra Echo: 2Q10 EditionThrough the Echo, EquaTerra delivers quarterly a wrap-up and analysis of events and trends in the global business and information technology (IT) services markets. The Echo complements and extends the EquaTerra quarterly global Pulse surveys. The Echo draws from findings from EquaTerra's own research and client engagements as well as newly released research and commentary from select consultancies, research firms, equity analysts and news agencies. This edition covers the second quarter of 2010. 2Q10 Pulse Survey Results - Podcast Excerpt SeriesThis podcast series highlights key findings from EquaTerra's 2Q10 Pulse Survey and is derived from an hour-long webcast that took place July 15, 2010. Stan Lepeak, EquaTerra's Director of Global Research, moderates. EquaTerra's Nico Boot, Executive Director Information Technology - Europe and Asia Pacific, and Brian Walker,  Managing Director  IT Consulting - North America, are also featured. 2Q10 EquaTerra Advisor and Service Provider Pulse Survey ResultsThis edition of the advisor and service provider Pulse surveys reflects business and IT service market activity during 2Q10 (April through June 2010) as well as market demand and top trend predictions for the balance of 2010 and into 2011. Links to the webcast recording and podcast excerpt series are included. Podcast: Taking the Pulse on the Future of Enterprise Software SystemsLee Ann Moore, Chief Marketing Officer, and Stan Lepeak, Managing Director of Research, discuss early release 2Q10 Pulse findings regarding trends in upgrading Enterprise Software systems. 4Q09 Dutch EquaTerra Pulse Survey ResultsThis edition of the Dutch service provider Pulse survey reflects IT market activity during the second half of 2009 and includes projections for the next quarter. The survey focuses on the usage of outsourcing and other third-party services to support Application Management, Infrastructure Management, End-User Management, IT Consulting and Advisory Services, and IT Software Implementation. 1H10 UK EquaTerra Pulse Survey ResultsThe 1H10 edition of the UK IT service provider Pulse survey captures changes in demand, scope, capacity and related key United Kingdom market indicators from September 2009 through March 2010. Included are comparisons to the results to the previous edition of the survey. Link to webcast recording provided. The Echo: 1Q10 PodcastAs a companion to EquaTerra's Echo report which compiles quarter end data for 1Q10 from a variety of sources, Stan Lepeak and Lee Ann Moore discuss the so-far jobless recovery and its impact on companies' efforts to undertake process improvement projects and outsourcing. The EquaTerra Echo: 1Q10 EditionThrough the Echo, EquaTerra delivers quarterly a wrap-up and analysis of events and trends in the global business and information technology (IT) services markets. The Echo complements and extends the EquaTerra quarterly global Pulse surveys. The Echo draws from findings from EquaTerra's own research and client engagements as well as newly released research and commentary from select consultancies, research firms, equity analysts and news agencies. This edition covers the first quarter of 2010. 1Q10 EquaTerra Advisor and Service Provider Pulse Survey ResultsThis edition of the advisor and service provider Pulse surveys reflects business and IT service market activity during 1Q10 (January through March 2010) as well as market demand and top trend predictions for the balance of 2010. Link to webcast recording included. European Legal Pulse Survey Results 2009The European Legal Pulse Survey represents the launch of a new market study focused on the European outsourcing market. It complements and extends the global, regional and industry Pulse surveys that EquaTerra has conducted on a quarterly basis since 2004. This inaugural edition addresses Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) market activity during the second half of 2009 and includes projections for the next quarters. Links to the webcast recording and podcast highlight series are included. The Echo: 4Q09 PodcastAs a companion to EquaTerra's new Echo report which compiles quarter end data for 4Q09 from a variety of sources, Stan Lepeak and Lee Ann Moore look for consensus and disparities among the key indicators of where the outsourcing market stands at the end of 2009. (approximately 5.5 minutes) The EquaTerra Echo: 4Q09 Inaugural EditionAs a complement to and extension of EquaTerra's quarterly global Pulse Surveys, the Echo will each quarter deliver a wrap-up and analysis of events and trends in the global business and information technology (IT) services markets, drawing on findings from EquaTerra's own research and client engagements as well as newly released research and commentary from select consultancies, research firms, equity analysts and news agencies. This edition covers the fourth quarter of 2009 (4Q09). 4Q09 EquaTerra Advisor and Service Provider Pulse Survey ResultsThis edition of the advisor and service provider Pulse surveys reflects business and IT service market activity during 4Q09 (October through December 2009) as well as market demand and top trend predictions for 2010. Links to webcast recording and podcast excerpt series included. Podcast: How the Economy is Driving Software Application DecisionsStan Lepeak and Lee Ann Moore discuss the 3Q09 Pulse Report Findings, specifically highlighting results from the 3Q09 EquaTerra Pulse and perspective on Application Development and Maintenance (ADM) buying patterns. (approximately 6 minutes) 3Q09 EquaTerra Advisor and Service Provider Pulse Survey ResultsThis edition of the advisor and service provider Pulse surveys reflects business and IT service market activity during 3Q09 (July through September 2009) and projections for the balance of 2009 and into 2010. Webcast and podcast highlight links included. 2Q09 Dutch EquaTerra Information Technology Pulse Survey ResultsThis edition of the Dutch service provider Pulse survey reflects IT market activity during 2Q09 (April through June 2009) and projections for the next quarter. 2Q09 United Kingdom EquaTerra Pulse Survey ResultsThis inaugural version of EquaTerra's Pulse survey covers information techology (IT) market activity in the United Kingdom (UK) from April through June 2009. UK results are compared with the results from the Global IT and Business Process Service Pulse for the same time period. 2Q09 EquaTerra Advisor and Service Provider Pulse Survey ResultsThis edition of the advisor and service provider Pulse surveys reflects business and IT service market activity during 2Q09 (April through June 2009) and projections for the balance of 2009. Links to webcast replay, podcasts, and additional materials included. 2Q09 Pulse Survey Results - Podcast Excerpt SeriesThis podcast series highlights key findings from EquaTerra's 2Q09 Pulse Survey and is derived from an hour-long webcast that took place July 15, 2009. EquaTerra's Director of Global Research Stan Lepeak moderates.      Part 1: Demand by Service Delivery Model (approximately 4 minutes)      Part 2: Service Providers: Current Peipeline and Demand Next Quarter (approximately 4.5 minutes)      Part 3: The Impact of the Economy on Demand (approximately 3.5 minutes) Podcast: Offshoring and the EconomyLee Ann Moore and Stan Lepeak discuss what the economy is doing to drive offshore demand and outsourcing decisions, based on some early results from the 2Q09 Pulse report.   (approximately 4 minutes) 1Q09 Dutch EquaTerra Pulse Survey Results EquaTerra's inaugural version of the Dutch information technology (IT) service provider Pulse survey polls the market’s leading IT and business process service providers and advisors to get a "pulse" on outsourcing and third party services market trends. Pulse surveys capture changes in demand, scope, capacity and related key market indicators. They highlight the changes and the direction of change in the business and IT service industry as a whole. In this Dutch IT Service Provider Pulse survey, we will make comparisons with the results from the Global IT and Business Process Service Pulse.