| 12/16/09Specialty Apparel Retailer Turns to EquaTerra to Conduct Benchmark Analysis of its IT InfrastructureA large specialty retailer was looking to improve its IT capabilities, speed to market and cost competitiveness. To do so, the company retained EquaTerra to conduct a benchmark analysis so it could see how it compared to industry best practices. The eye-opening analysis led the retailer to engage a global sourcing provider so it could transform its IT infrastructure and thereby improve upon several lagging IT competencies. As a result, the retailer got on track to consolidating its IT systems, migrating retailers’ locations to a wireless network, and fully leveraging the provider’s global operations and support infrastructure. |
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| 07/29/08Leading European Bank Turns to Outsourcing to Manage Procurement WoesA large European bank had been following an aggressive acquisition strategy and found itself with a disjointed and manual intensive procurement system. The Bank worked with EquaTerra to determine that a sourcing strategy could help it eliminate system disconnects and automate archaic procurement processes. EquaTerra provided end-to-end guidance of the sourcing initiative all the way from service provider selection to governance. To date, the Bank has not only experienced documented cost savings, but also it boasts a more strategic and well-oiled procurement machine. |
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| 06/30/08Major European Bank Adopts IT Offshoring for the First TimeSince its beginnings in the 1990s this major banking organisation has grown rapidly and developed a broad range of banking services for private individuals, small and medium sized businesses and institutional clients. Currently, the bank has 5.5 million customers and is active in asset management, insurance, investor services and capital markets. Although interested in improving services and reducing expenses through IT offshoring, the bank was unfamiliar with global sourcing operations. Management called on EquaTerra to assist with the service provider selection process. |
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| 06/30/08Major Financial Services Company Investigates IT OutsourcingA leading financial services company based in Brussels, Belgium, wanted to explore the option of offshoring a portion of its IT function. Determined to avoid any mistakes in the process, the company turned to EquaTerra for professional guidance. The result was a plan for the optimum offshoring solution. |
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| 02/29/08Pharmaceutical Spin-Off Transitions IT from Parent CompanyA newly spun-off pharmaceutical company faced a cut-off time for using its former parent company�s IT systems. It turned to EquaTerra for help in successfully transitioning from the parent company to the selected service provider in an extremely short timeframe. |
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| 01/31/08EquaTerra's Comprehensive Assessment Leads Consumer Goods Company on Supply Chain Sourcing MissionA global consumer goods company, after undergoing an aggressive acquisition strategy and facing “street” pressure to improve profitability, had turned to outsourcing to help drive efficiency and unite its global operations. Shortly after a successful sourcing pilot program, the company turned to EquaTerra to help bring the pilot outsourcing initiatives to a broader set of global locations. EquaTerra provided the company with a detailed and objective assessment and later worked with the organisation’s executives to brainstorm, develop and coordinate a global sourcing solution that would unite the global company’s Supply Management processes. Overall, EquaTerra’s assistance with design and implementation of the company’s sourcing strategy enabled the company to enhance its global procurement processes and tools. |
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| 12/28/07Transition to a New IT Service Provider Big Issues for Mid-Sized CompanyA mid-size medical products manufacturer had outsourced its IT function to a service provider that did not have the capabilities to handle the company's global growth. With the assistance of EquaTerra, the manufacturer was able to source and contract with a multi-national service provider that could meet its needs. In addition, EquaTerra was tasked with overseeing the company�s challenging transition to the new service provider, which was complicated by the fact that it involved several parties � the client company, a sister company, the outgoing service provider and the incoming service provider. |
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| 11/30/07EquaTerra Advises Standard Chartered Bank on Scope ExpansionThis case study examines how Standard Chartered Bank enlisted EquaTerra to help it evaluate options for realising more business value for its IT spend and greater savings on its IT infrastructure cost base. With EquaTerra’s help the company was able to objectively re-evaluate its options with its expanded needs in mind. The bank extended its contract with a provider who would offer greater commercial flexibility and transparency, enhance the savings delivered to the business, and emphasise an increased focus on service quality and reliability. |
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| 11/30/07EquaTerra Strikes Ground-Breaking Outsourcing Deal for Linde AG Material Handling Division of GermanyThis case study examines how Linde AG Material Handling – a global leader in its market – turned to outsourcing as a means to improve its financial processes while reducing finance and accounting (F&A) costs. In order to maintain global leadership in the market, Linde sought to improve the efficiency of its back-office operations to run best-in-class operations regarding cost and quality. EquaTerra supported Linde from supplier identification through contract signing. After identifying the best supplier for the job, EquaTerra negotiated a deal that would provide step-change cost reductions as well as reduce cost over the life of the deal. EquaTerra helped Linde finalise a contract that ensured the transfer to the offshore environment would be carried out with minimal risk. In the end, Linde was able to choose the most appropriate supplier and solution with a partner that proved to be a cultural fit. |
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Case Studies