EquaTerra performs research on a variety of topical subjects, market trends and issues to help you make better business decisions. We combine custom and recurring market studies with field reports from our executives, consultants and advisors to create a unique set of data and research driven deliverables and services. Focus areas for our research include:

• Business process and information technology (IT) services market trends and futures
• Business and IT outsourcing market and service provider market, buying patterns and performance levels
• The globalization of the business services and outsourcing markets
• Shared services and outsourcing management and governance processes, tools and best practices
• Vertical industry and geographic trends relative to the use of external business and IT services
• Offshore and nearshore locations
• Outsourcing service provider performance and buyer satisfaction

• Pulse Surveys: Identifying market trends quarterly for demand, scope, capacity and other related key indicators
• Service Provider Performance and Satisfaction (SPPS) Studies: Tracking aggregate buyer satisfaction with IT service providers across a variety of geographies
• Perspective, Position and OutTake papers on the global business and IT services market
• Contributions to The EquaTerra Blog