Playing to Win
A pioneer of the business process outsourcing (BPO) industry, Mark Toon has spent two decades helping global corporations improve the delivery of their IT and business processes. Mark spends most of his time evaluating new businesses and growth opportunities for EquaTerra.
“I work with some of the smartest, knowledgeable people in the world,” he says. “The talent we have attracted continues to impress me, provides great recommendations for our clients and continues to challenge me in guiding and directing our company.”
Mark’s thought leadership has been highlighted in numerous publications, including BusinessWeek, Financial Times, Business Finance, Computer Weekly, FAO Today and HRO Today. He was named an HRO Today Superstar for four consecutive years, and an FAO Today Superstar for several years running.
Mark is an avid sports fan who likes to win. “I have been accused, rightfully so, of making virtually everything a competition,” he says. “It is fun to be challenged in almost impossible situations, work together as a team internally and with clients, and come out victorious.”
Beyond the Bio
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Honors
- Named an HRO Today Superstar for four consecutive years, and an FAO Today Superstar for several years running
- Moderated BusinessWeek magazine roundtable entitled, “Organizational Transformation: Delivering Services with BPO”
- Mark’s thought leadership has been highlighted in trade and business publications including BusinessWeek, Financial Times, Business Finance, Computer Weekly, FAO Today and HRO Today
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Specific Expertise
Business process optimization
Business process outsourcing (BPO)
Strategy development businesses
Developing new growth businesses
Futuristic view of economies and markets
Globalization
Contact Info
mtoon@kpmg.com
Key Credentials
- Former partner with TPI, responsible for marketing, sales and business development strategy
- CEO and founder of SourceNet solutions, a global finance and accounting business process outsourcing service provider (acquired by Mellon Financial)
- Spent nine years at Andersen Consulting/Accenture, helping Global 2000 companies improve their business processes.
- A graduate of Baylor University with a B.B.A. in management and statistics, and an M.B.A. with honors in marketing research
Viewpoints
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