Eradicating the Innovation Dearth in Business Process Outsourcing: Practical Advice on how to Achieve it
Sophisticated outsourcing buyers recognize the need to achieve innovation when they enter into an outsourcing agreement. This article addresses measures that must be taken to achieve real progress in getting beyond the “operational” state of outsourcing. EquaTerra's Executive Director of Business and Financial Processes Advisory Bob Cecil co-authors with Phil Fersht, CEO and founder of Horses for Sources. Click here to view this document.
