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Financial Services

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 Research

Integrated Facilities Management Success Factors
When Do Cost Savings Become Liabilities?
Bundling: Outsourcing Multiple Business Functions
Real Estate & Facilities Management 2011 KPMG Outsourcing Pulse Survey
KPMG: 2011 Mobile Payments Outlook
How to Use VAT Benefits to your Advantage in Outsourcing and Shared Services
IT Outsourcing Trends and Satisfaction Levels in the Financial Services (FS) Industry across Western Europe: 2010
Defining New Business Models for 21st Century Competitive Differentiation
Sustain Competitive Advantage by Rethinking Your Business Services Models
Knowledge Management Makes a Comeback

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 Articles

Shared Services Demand on the Rise
Outsourced Call Centers Return, to U.S. Homes
From Transactional to Exceptional: A Guide to Shared Services Success
Healthcare Payors Reshuffle Their Priorities in Light of Healthcare Reform and Will Look to BPO
Sourcing Under Review: SSON Interviews Rick Bertheaud
The Recovery: What Now?
Cultures and Personalities
Sourcing for Survival: What Impact is the Credit Crunch Having in the Financial Services Sector?
Rapid Restoration
Consolidating Climate

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 Case Studies

Global Bank Responds to Opportunities Resulting from Deregulation
Leading European Bank Turns to Outsourcing to Manage Procurement Woes
Leading Insurance Company's IT Transformation Brings Huge Payoff
Major European Bank Adopts IT Offshoring for the First Time
Major Financial Services Company Investigates IT Outsourcing
Erste Bank Implements Procurement Sourcing Strategy to Support Expansive Continental Growth
EquaTerra Advises Standard Chartered Bank on Scope Expansion
Major Nordic Bank Optimises Procurement and Accounts Payable Processes
Statewide Health Insurance Provider Undertakes IT and Business Process Outsourcing Efforts

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 Events

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 Brochures

Business in Transition Services - Managing Mergers, Acquisitions, Divestitures and Downsizing
Contract Diagnostic Services - Know How Your Contract Stacks Up
Customer Relationship Management Advisory Services - Transform Service Centers to Manage Critical Relationships and Maximize ROI
ERP Assurance Services - Mitigate the Risks and Maximize the ROI of Your ERP Solution
Expert Outsourcing Management and Governance Delivers Results
Finance & Accounting Advisory Services - Quality, Cost-Effective Finance & Accounting is within Reach
HR Contract Review Services - Is Your HRO Contract Competitive?
Human Resources Advisory Services - Achieve Competitive Advantage with More Efficient HR
Human Resources Diagnostic Services - Understand Your Cost Structure and the Path to Improvement
Improve Marketing Effectiveness and Efficiency...In Less than 12 Months

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 Blogs

Three Operational Improvement and Cost Savings Tips for Insurers
Dodd-Frank is Coming! Should Sourcing Professionals Care?
The UK Independent Banking Commission’s Interim Report – and Outsourcing
Contact Center Consolidation Strategy and Tactics
EquaTerra Blog: UK IT Service Provider Performance and Satisfaction Study Findings – the Financial Services Sector Perspective
EquaTerra Blog: Why Going Green is Helping to Keep Financial Institutions' IT Organisations Out of the Red
EquaTerra Blog: Five High Impact 2011 Agenda Items for CIOs
EquaTerra Blog: Is Legal Spend Sacred Ground? 50% Savings is Changing the Game.
EquaTerra Blog: Knowledge Management in 10 Easy Steps
EquaTerra Blog: What Will Increased Regulation Mean For Outsourcing in the Financial Services Sector?

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 Podcasts

Podcast: What Effect Will Healthcare Legislation Have On IT Services and Outsourcing?

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 Webcasts

KPMG Webcast: Assessing Global Shared Services and Outsourcing Maturity
Short Video: Traits of High-Performance Companies

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