Summary: Organizations looking to reduce costs and improve performance in their finance and accounting operations have a variety of tools at their disposal. Increasingly, new F&A delivery models are playing into this mix. Deploying an internal shared services model for F&A operations is a leading alternative delivery model. In fact, nearly 80 percent of large organizations have used an internal shared services concept for parts of their back office. Groups that have not yet implemented shared services need to assess the potential benefits of doing so as well as the best practices for successful deployment. Current users of F&A shared services units must continue to drive improvements in shared services capabilities and define expansion plans as appropriate. Organizations should assess their options to incorporate business process outsourcing or an offshore captive, internally managed F&A delivery center. Many large organizations will find that both internal captive shared services and outsourcing ultimately will play a role in improving and transforming F&A operations.
Are you evaluating shared services or outsourcing as options for business process transformation? Are you confused about global sourcing alternatives? Speak to an EquaTerra Advisor today! Click here to contact an Advisor by email, or dial +1 713-669-9292 to reach Lee Ann Moore, VP of Market Development.
This quarterly survey provides feedback from the “front lines” of Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) industries. Click here to review current findings.
