Summary: The pharmaceutical, life sciences and biotech industries are facing many of the same challenges and pressures that are driving organizations in other industries to undertake ITO and BPO. What has been the uptake for ITO and BPO in the pharma industry? What are the benefits buyers are seeking and to what degree have they been achieved? What are the key lessons learned and the future direction of outsourcing? This Perspective begins to answer some of these questions and focuses on process areas including IT, F&A, HR, procurement and call center.
Are you evaluating shared services or outsourcing as options for business process transformation? Are you confused about global sourcing alternatives? Speak to an EquaTerra Advisor today! Click here to contact an Advisor by email, or dial +1 713-669-9292 to reach Lee Ann Moore, VP of Market Development.
This quarterly survey provides feedback from the “front lines” of Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) industries. Click here to review current findings.
