Summary: This EquaTerra Healthcare BPO/ITO Service Provider Pulse Survey covers all segments of the healthcare industry, with a focuse on the provider market in both the commercial and public sectors. The geographic focus is on North America, with additional global healthcare market perspectives provided. This edition of the EquaTerra healthcare provider Pulse survey reflects business process, IT and vertical healthcare services market activity through April 2008. Topics evaluated include:
Market demand and buying patterns for business and ITservices
Demand by functional areas specifi c to healthcare industry business services
Drivers and benefi ts sought from outsourcing
Global and offshore business services trends
Specific outsourcing transaction dynamics including sales cycles, scope, pricing, profitability and remediation trends
Are you evaluating shared services or outsourcing as options for business process transformation? Are you confused about global sourcing alternatives? Speak to an EquaTerra Advisor today! Click here to contact an Advisor by email, or dial +1 713-669-9292 to reach Lee Ann Moore, VP of Market Development.
This quarterly survey provides feedback from the “front lines” of Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) industries. Click here to review current findings.
