Summary: A report by the Financial Executives Research Foundation (FERF) examines the adoption of alternative service delivery models, including shared services, offshore captive operations, information technology and business process outsourcing. Organizations must also understand how to effectively assess and use these models according to their needs. This brief provides a perspective on these issues and points to additional resources.
Are you evaluating shared services or outsourcing as options for business process transformation? Are you confused about global sourcing alternatives? Speak to an EquaTerra Advisor today! Click here to contact an Advisor by email, or dial +1 713-669-9292 to reach Lee Ann Moore, VP of Market Development.
This quarterly survey provides feedback from the “front lines” of Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) industries. Click here to review current findings.
