Summary: The EquaTerra BPO/ITO Pulse Surveys yield insightful market analysis including longitudinal comparisons derived from recurring topical themes. The Pulse Surveys do not capture quantitative market size information. Rather, these surveys capture changes in demand, scope, capacity and related key market indicators. They highlight changes, and the direction of change, in the outsourcing market compared to prior quarters and years. This edition of the Advisor and Service Provider Pulse Surveys reflects BPO and ITO market activity during the second quarter of 2008 (April through June) and projections for the balance of 2008. It also features results from the EquaTerra/Economist Intelligence Unit Study.
Are you evaluating shared services or outsourcing as options for business process transformation? Are you confused about global sourcing alternatives? Speak to an EquaTerra Advisor today! Click here to contact an Advisor by email, or dial +1 713-669-9292 to reach Lee Ann Moore, VP of Market Development.
This quarterly survey provides feedback from the “front lines” of Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) industries. Click here to review current findings.
