
As public servants, government officials’ and other non-profit executives’ principal mission is to provide needed services to citizens, taxpayers and other members of our society in a timely and effective manner. Unfortunately, the ongoing management of information technology and business support functions – such as human resources, finance and accounting, information technology, facilities and procurement – can consume all of one’s available time and energy. Running day-to-day government and non-profit operations may become a full-time job in itself, leaving insufficient time to focus on the mission at hand. As a result, many government and other public sector organizations are choosing to transform their business support functions and information technology operations. To help you sort through the multitude of service delivery and transformation strategies, this Public Sector section of our website will help you understand the options available and share valuable experiences and lessons learned from your peers.
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