Knowledge is the foundation for any critical business initiative.  Executives who are considering a move to transform and optimize the value of their business processes will benefit greatly from developing a strong knowledge base for understanding processes, technologies and costs with respect to best practices, lessons learned and experiences of executives in other companies.  This collection of informational materials will help executives understand how the market is evolving, key observations and trends in the industry and projections that will help make more informed business transformation and outsourcing decisions.