supplychain



Click on the research title to see a brief content summary and download instructions

arrow EquaTerra Healthcare BPO/ITO Service Provider Pulse Survey Results 2Q08
   
arrow The Issue: North American Mid-Market IT Outsourcing Trends
   
arrow IT Assessment – Pressure to Improve Never Stops
   
arrow IT Service Management - A Roadmap For Success
   
arrow Why Does Governance Matter in IT Outsourcing?
   
arrow Is Big No Longer Beautiful in IT Outsourcing? A Cautionary Tale for BPO
   
arrow Overcoming Resistance: Realizing the Benefits of a Global Distributed IT Services Model
   
arrow The Issue: To Recompete or Not to Recompete?
How to Ensure IT Outsourcing Value in the Public Sector
   
The Issue: ITIL and its Impact in a Multi-provider Environment
   
The Issue: Measuring the ROI of Internal ITIL Investments
   
Assessing the Role of Information Technology (IT) & Enterprise Software in BPO
   
Why “IT” Does Matter in BPO: Information Technology’s Key Role in the Success of Business Process Outsourcing
   

Renegotiating Outsourcing Contracts - Executive Point of View

 
Assessing the Role of Enterprise Software Applications in BPO
   
Measuring and Managing Outsourcing Satisfaction and Success




 

 

 


Are you evaluating shared services or outsourcing as options for business process transformation?  Are you confused about global sourcing alternatives?  Speak to an EquaTerra Advisor today!
Click here to contact an Advisor by email, or dial +1 713-669-9292 to reach Lee Ann Moore, VP of Market Development.
This quarterly survey provides feedback from the “front lines” of Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) industries.  Click here to review current findings.