The Goal is in Sight.  What Plays to Call?

You’ve made the decision to transform your HR function either internally or with the help of a third party. Now it’s all about execution.  Read up on the scenario(s) that best suits your organization.

Improve HR Internally

• Taking Flight: Sustaining the Value of Shared Services: Explains how to sustain the value of shared services, including pitfalls to avoid and criteria for high performers
  
  
• Case Study: Consumer Products Company Seeks to Upgrade its HR Service Delivery Model: Assessment Details Opportunities for 'Small' Company to Make 'Big' Improvements

Selective HR Outsourcing

• Expert Point of View: Recruitment Process Outsourcing: EquaTerra executive Cindy Cardwell provides expert insight into the present state and future of RPO
  
  
• Case Study: Chevron: Crunch Time for Payroll

Comprehensive HR Outsourcing

• How to Design and Tailor Effective SLAs for HR Outsourcing: Discusses SLAs’ relationship to HR Outsourcing and how to develop them specific to the process areas outsourced
  
  
• How to Accurately Calculate HR Ratios and Estimate HRO’s Potential to Improve Ratio Levels: Helps organizations understand how to accurately calculate HR ratios when comparing them across organizations and HR operating models
  
  
• Selecting a Supplier - A World of Opportunity and Risks!: Highlights what you need to know when selecting a provider, including the four approaches to provider selection and pitfalls to avoid

Transitioning Outsourced Services

• How to Minimize Risk During Transition: Outlines the key activities, requirements and objectives involved in successful transitions
  
  
• Post-Contract Transitions: Highlights the costs and resource investment that come with outsourcing transitions and the importance of “getting this phase right”
  
  
• Case Study: The Story of American Airlines’ HRO Transition Effort