BUSINESSWEEK MAGAZINE FEATURES EQUATERRA-MODERATED ROUND TABLE ON ORGANIZATIONAL TRANSFORMATION VIA BUSINESS PROCESS OUTSOURCING

HOUSTON (June 22, 2006) — To give BusinessWeek magazine’s 4.7 million global readers insider’s insights into what “transformational outsourcing” really means and the value it can deliver to multi-national corporations, EquaTerra’s CEO Mark Toon recently moderated a round table entitled, “Organizational Transformation:  Delivering Services with BPO.”  The renowned round table panelists included:  Sean Kenny, vice president of business transformation outsourcing services, EDS Corp.; Daniel Mummery, partner, Latham & Watkins LLP; Christian Baader, vice president of business process outsourcing, SAP AG; and Raj Asava, senior vice president of strategic deals group, Satyam Computer Services Ltd.

Topics covered and questions answered during the round table included:

• Current drivers of business process outsourcing (BPO), according to a recent EquaTerra study of 250 executives at $1 billion+ companies
• Key considerations for companies intending to use BPO as a way to enhance service or quality of service
• How outsourcing has become “transformational” in recent years
• Outsourcing deal structures that have enabled different relationships between service providers and buyers
• Why companies should care about the technology supporting the outsourced processes
• Areas companies must focus on to enable success of BPO initiatives
• Multi-supplier environment challenges
• Due diligence in selecting a BPO service provider