Functional Leads North America Customer Care Patrice Gilles, Managing Director 717 Harwood Street, Suite 3100, Dallas, TX 75201 United States T: +1 214 498 1553 E: pgilles@kpmg.com Facilities Management and Real Estate Patrice Gilles, Managing Director 717 Harwood Street, Suite 3100, Dallas, TX 75201 United States T: +1 214 498 1553 E: pgilles@kpmg.com Finance and Accounting Ron Walker, Managing Director 4747 Executive Drive, Suite 600, San Diego, CA 92121 United States T: +1 760 703 2076 E: rwalker@kpmg.com Governance & Transformation Liz Campbell Evans, Director 303 East Wacker Drive, Chicago, IL 60601 United States T: + 1 312 953 4891 E: erevans@kpmg.com Mark Voytek, Director Managed Governance Services Leader 312 Walnut Street, Suite 3400, Cincinnati, OH 45202 United States T: +1 513 259 3465 E: mvoytek@kpmg.com Human Resources (HR) Robin Rasmussen, Managing Director 3975 Freedom Circle Drive Mission Towers I, Suite 100 Santa Clara, CA 95054 United States T: +1 415 608 1139 E: rlrasmussen@kpmg.com Information Technology (IT) Charles Arnold, Managing Director 303 East Wacker Drive, Chicago, IL 60601 United States T: +1 773 960 8991 E: carnold@kpmg.com Dave Brown, Managing Director 111 N Orange Ave, Suite 1600, Orlando FL 32801  United States T: +1 314 803 5369 E: djbrown@kpmg.com Brian Walker, Managing Director  IT and Enterprise Systems Consulting 811 Louisiana, Houston, TX 77002 United States T: +1 832 331 9725 E: brianwalker@kpmg.com Knowledge and Legal Processes Patrice Gilles, Managing Director 717 Harwood Street, Suite 3100, Dallas, TX 75201 United States T: +1 214 498 1553 E: pgilles@kpmg.com Shared Services Rick Bertheaud, Managing Director Two Financial Center, 60 South Street, Boston, MA 02111 United States T: +1 413 427 9952 E: rbertheaud@kpmg.com Supply Chain & Procurement Patrice Gilles, Managing Director 717 Harwood Street, Suite 3100, Dallas, TX 75201 United States T: +1 214 498 1553 E: pgilles@kpmg.com Europe and Asia Pacific Business Processes and Governance -- United Kingdom Claudio Altini, Director, Shared Services and Outsourcing Advisory 15 Canada Square, London, E14 5GL England T: +44 (0)20 7311 1000 E: claudio.altini@kpmg.co.uk Technology -- United Kingdom Lee Ayling, Partner, Sourcing Advisory, UK 15 Canada Square, London, E14 5GL England T: +44 (0)20 7311 1000 E: lee.ayling@kpmg.co.uk Business Process and Technology -- The Netherlands Nico Boot, Partner, Sourcing Advisory, The Netherlands Rijnzathe 14, De Meern, 3454PV, The Netherlands T: +31 (0)30 658 23 00 E: nico.boot@kpmg.nl Sourcing Management -- The Netherlands Rik Bijmholt, Partner, Governance & Sourcing  Management, Sourcing Advisory, The Netherlands Rijnzathe 14, De Meern, 3454PV, The Netherlands T: +31 (0)30 658 23 00 E: rik.bijmholt@kpmg.nl Gerard Wijers, Partner, Governance & Sourcing  Management, Sourcing Advisory, The Netherlands Rijnzathe 14, De Meern, 3454PV,  The Netherlands T: +31 (0)30 658 23 00 E: gerard.wijers@kpmg.nl Business Process and Technology -- Europe Bill Thomas, Partner, Shared Services and Outsourcing Advisory 15 Canada Square, London, E14 5GL England T: +44 (0)20 7311 1000 E: bill thomas@kpmg.co.uk KPMG LLP, a Delaware limited liability partnership, is the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity.   EquaTerra Europe Limited. Registered in England and Wales: 02986596.  Registered office: 15 Canada Square, London, E14 5GL