|The provider selection marathon is over, the contract is signed, and the champagne downed. Team members involved in the decision, selection and contracting process may be looking to move onto other job opportunities within the company or if part-time, catching up with their ‘day’ jobs; “shouldn’t the Service Provider now take care of everything?” Transition is where the real challenges and hard work start. What has been a contained project starts to have an impact on the wider organisation. It is also the danger zone where, in the post contract euphoria, services can start to suffer before the transition even has a chance to begin.|
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