The Role of Outsourcing in Responding to Opportunities and Challenges from Globalization Recently completed EquaTerra market research finds a consensus among western business leaders that increased globalization is inevitable and globalization generally will benefit their organizations. Globalization creates a range of opportunities and challenges western organizations must address or risk losing competitiveness. Quickly and efficiently leveraging opportunities created by globalization is the best way to avoid being overwhelmed by its associated challenges. While the increased use of alternative service delivery models like outsourcing is typically viewed as a manifestation of globalization, these models also are key business tools organizations can use to address globalization’s opportunities and challenges. Click here to view this document. Adobe Reader is required to view this document.